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Improving patient care through staff care : An evaluation of Schwartz Rounds and Teamtime at Galway University Hospital

Working in a healthcare setting can be challenging for all staff due to long hours, sick populations and high turnover of staff. Working in these stressful settings can lead to healthcare staff becoming emotionally exhausted and burn out. Burnout can lead to staff withdrawing from their emotions and feelings which can negatively impact patient care. The COVID-19 pandemic has put healthcare workers in an unprecedented and challenging situation, with reports of depression, anxiety, insomnia, and distress and little or no support with psychosocial well-being. Schwartz rounds (SR) Teamtime are reflective conversations with healthcare staff that offer a platform to express emotional and social well-being challenges faced at work, it is a forum of mutual support which has evidence of positive impact for staff. Both SR and Teamtime aim to strengthen teams, reduce isolation, and support team members in being more compassionate towards themselves and each other. This study seeks to evaluate the implementation and impact of Schwartz rounds at Galway University Hospital. A rapid literature review will be carried out to examine and appraise existing literature and resources on the topics of SR, Teamtime, staff well-being and burnout and . Secondary data analysis will be conducted to evaluate the 5 years of data gathered by Galway University Hospital on SR and the 10 months of data on Teamtime. This data will provide valuable new knowledge about the engagement, implementation, and impact of these initiatives. The findings of this research project will be published in a peer reviewed journal article.