The HRB is committed to making its website, and its work in general, fully accessible to all.
The HRB makes all reasonable efforts to meet, or exceed, Web Content Accessibility Guidelines (WCAG) 2.0 requirements.
Wherever possible, all new content published to this site is published in accessible HTML. If it is not, we will make all reasonable efforts to provide the content in an accessible format.
All HRB publications are freely available in hard or soft copy. (There may be a few exceptions in the case of some very old publications.)
Hard copies can simply be requested from the HRB. Our Contact us page has full contact details.
Documents can also be provided in alternative formats should you require, although it may take a few weeks to get them to you.
Portable Document Format (PDF)
Many documents on this site are only availabe to download in PDF format. This requires you to download and install the free Adobe Acrobat Reader software. This is available from the Adobe website.
If you have any questions at all about the accessibility of our website, or our services in general, please feel free to contact us.
- You can contact the Accessibility Officer at email@example.com
- Our webmaster can be contacted at firstname.lastname@example.org
All complaints will be dealt with in accordance with the HRB Customer Service Charter.
If you are unhappy with the outcome of that process you may appeal that decison to the Inquiry Officer.
The Enquiry Officer
Director of Corporate Functions
Health Research Board
67-72 Lower Mount Street
t: +353 1 2345000
Following from this if you are still unhappy with the way that the HRB dealt with your complaint you have the statutory right to make a complaint to the Office of the Ombudsman.
Office of the Ombudsman
18 Lower Leeson Street
t: (01) 6395600 or 1890 223 030